Job offer

Location:  Barcelona

Responsibilities

• Maintain client relationships through product support over the phone
• Respond to incoming calls and email from end users
• Manage effectively all incoming incidents in a customer service environment
• Gather information from customers, troubleshoot technical issues

Requirements

• Fluent German
• High level of English (written and oral)
• Native level of the market language
• Team player
• Willingness to learn and apply new technologies
• Analytical skills with demonstrated problem solving ability desired
• Ability to operate in high pressure situations
• Good technical skills and knowledge preferable
• Excellent communication skill

Apply now