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Job offer

Content Moderation - German language

Category: Multilingual
Customer Service

Location: Ireland

Job type: Permanent, Fulltime




Apply now!

Join the Content Moderation team at one of the world’s leading online jobs boards, working from their multilingual hub in, Dublin.

You will be working on behalf of our client, who is one of the leading job websites in the world and has a presence in over 60 countries. Do you want to be part of an energetic and friendly international team who enjoy working together to deliver results and improve service? All whilst living in one of Europe’s most exciting cities?

Objective:

The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile is as effective as possible to drive applications from job-seekers.

It is important to maintain a good knowledge of the services the site provides and report all feedback on the client experience.

Benefits:

  • Competitive Salary plus Performance-Based Bonus Scheme
  • 20 days annual holiday + 9 statutory days entitlement
  • 2 weeks of paid training provided
  • Career progression opportunities
  • Discount website with various offers against high street brands, holiday breaks and Dublin restaurants
  • Excellent company benefits including pension, life assurance, education allowance, discounts on gym memberships, VHI medical plan and phone plan to name a few
  • Free parking and an on-site canteen

Minimum Required Skills:

  • Fluency in German and professionally proficient in English
  • Excellent communication skills to include verbal, written and listening
  • Ability to communicate complex concepts and issues effectively, selecting appropriate regional language and tone
  • Strong attention to detail, organisational skills and ability to clearly document work performed
  • Demonstrated work ethic, self-disciplined and professional demeanor
  • Ability to be coached and to incorporate feedback
  • Proficiency in Google G Suite or Microsoft Office Suite (Word, Excel, sheets etc.)
  • Leaving Cert or High School education
  • Experience in a content moderation, quality or contact center role desirable

Apply now

 

Position: Content Moderation - German language

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